Privacy Policy

Welcome to House Of Drama. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop for our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Detect fraud and maintain website security
  • Respond to your inquiries
  • Send promotional emails, newsletters, and offers (only if you opt in)

3. Payment Information

All payments are processed through secure third-party payment gateways. House Of Drama does not store your complete credit card or debit card details on our servers.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and courier partners
  • Website hosting providers
  • Analytics providers
  • Legal authorities when required by applicable law

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of electronic transmission or storage is completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding:

  • New arrivals
  • Exclusive offers
  • Seasonal collections
  • Sales and discounts

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

12. International Users

If you access our website from outside our operating country, your information may be transferred to and processed in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

House Of Drama

Email: info@houseofdrama.com

Phone: +91 9667512277, +91 9667512288